Our Services


Disability and Aged Care Service Providers

Armstrong Muller provides expertise, guidance, and solutions to address the various challenges presented in the aged care and disability sectors, to enhance the quality of care and services. We deliver improvement opportunities to service providers through strategic planning, market research, change management and stakeholder engagement.

Armstrong Muller also assists aged care providers to deal with the current reforms which requires providers to develop a suitable business model to operate in a changing sector. Our overarching goal is to build you economic suitability.

Recent projects in the Sector that demonstrate our experience include:

  • Numerous projects through the Remote and Aboriginal and Torres Strait Islander Aged Care
    Service Development Assistance Panel (SDAP) including with the Kurranulla Aboriginal
    Corporation, Sydney; Pormpuraaw Aboriginal Shire Council, Cape York; Wami Kata Aboriginal
    Aged Care facility, Pt Augusta; West Arnhem Regional Council, NT.
  • Delivery of SDAP Workshops in 2019 in Wagga Wagga and Darwin; Bordertown in 2022 and
    Perth and Broome in 2023
  • DSS and NDIA – Consulting with 13 ADE’s on behalf of NDIA and DSS to consider the potential impact of transitioning to a new pricing model for Supported Employment
  • Through the NDIS Transition Panel for Specialist Business Advice and Support to
    organisations impacted by the NDIS we worked with 20 service providers across the entire NT
  • NDIS Transitional Support and Business Planning for numerous Australian Disability Enterprises (ADE’s) located across Australia including rural areas.
  • Substantial involvement in delivering their NATSIFACP Training and Support Project for the
    Australian Government’s Department of Health to train and support NATSIFAC Program
    service providers to meet the Aged Care Quality Standards introduced on 1st July 2019.
    As part of this engagement, the team delivered seven workshops across the country and
    undertook 94 onsite 3-day visits to NATSIFACP funded providers. Many of these providers were in remote and very remote settings and David was involved in the delivery of
    Workshops and site visits (and follow-ups) to 19 sites across Australia.
  • Undertaking a comprehensive due diligence review of the Halls Creek People’s Church Frail
    Aged Hostel at Halls Creek in the East Kimberley.
  • Assess the Feasibility of 2 separate Aboriginal Aged Care providers offering NDIS services
    -West Arnhem Regional Council – Strategic and Business Plan for the delivery of Aged Care
    and NDIS services throughout the region.
  • Assisting Indigenous Allied Health Australia (IAHA) develop a remote and rural Indigenous Allied Health workforce strategy, recognising the need for practical solutions to solving the
    key problems facing ATSI people with a disability in rural and remote regions – notably the lack of access to allied health services – and therefore an inability to benefit from the NDIS;
    -Preparing a feasibility study relating to the impact on a not-for-profit organisation in South
    Australia of the NDIS and the steps needed to take to re-model.
  • “Review of Corporate Support Services Capacity” of a major not-for-profit and aged care provider.

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